From Dashboard → QR Codes → Tip distribution, create a named rule with one or more recipients - each recipient is either a specific employee or the business/house account - and a percentage for each. The percentages across a rule must add up to 100%.
One rule can be marked as the store's default, used by any QR code that doesn't specify its own override. A rule that's currently the default, in use by a QR code, or already referenced by past tips can't be deleted.
Changing a distribution rule only affects future tips - it never retroactively changes how an already-completed tip was split.
Who pays your employees
Every rule also chooses where the money actually goes. The percentages mean the same thing either way - they decide what each employee earned - but the two options settle that amount very differently:
- Pay each recipient directly - each employee's share is transferred to their own bank account. They need a payout account connected before anything can reach them.
- Send everything to the business - the whole tip lands in your business account, and you hand each employee their share yourself, by whatever means you like. We keep the record of what's owed so you can see it and settle up.
This is set per rule, not per business, so you can pool the tips from some QR codes and pay directly from others - a rule attached to the dining-room codes can send everything to the business while a spa rule pays staff directly.
Right now tips are paid to your store, so "Send everything to the business" is the route on offer and new rules use it. "Pay each recipient directly" only appears if direct staff payouts have been enabled for the platform.
Switching an existing rule between the two moves anything still pending under it onto the new route, and the editor tells you how many shares that is before you save. Shares already paid out, or already handed over and recorded, stay as they are.