Reviews & Feedback
See what customers are saying, and customize what you ask them after a tip.
- Viewing customer reviewsRatings and comments customers leave after tipping, filterable by rating and employee.
- Setting the review redirect thresholdChoose a star rating above which happy customers are prompted to post on an external site like Google.
- Customizing rating categories and feedback questionsControl which sub-ratings and follow-up questions appear on the customer review step.
- Using feedback tagsPositive, neutral, and negative sentiment tags customers can quickly select instead of typing a comment.