delitipdelitip

Customizing rating categories and feedback questions

Control which sub-ratings and follow-up questions appear on the customer review step.

Settings → Reviews & Feedback controls what customers see after they rate an employee:

  • Rating categories - sub-ratings you can reorder by dragging, show or hide, and edit the wording of
  • Feedback questions - Rating-type or Text-type questions, also reorderable, toggleable and editable

Related articles

Still need help?

Can't find what you're looking for? Our team is happy to help.

Contact us